Job Description

Who We Are…

With over 50 years of experience, and several CITY Furniture and Ashley HomeStore showrooms and distribution centers throughout Florida, CITY Furniture continues to be recognized as a top furniture company in South Florida and nationwide. By joining CITY Furniture, you become part of a family-spirited organization that is focused on you! With planned local growth, plus growth in new markets over the next several years, the CITY Furniture team is excited about the future. Join our fun, family-spirited team to build a long-lasting career at a company that will continue to challenge, develop, and appreciate its Associates. Click Here to watch our Company video!  

Our Vision is to be the home store.

Our Purpose is to enrich people’s lives and make the world a better place.

Our Mission is to provide quality home furnishings, at excellent values, in an exciting and fun environment.

Our Values: Mutual Trust & Respect | Continuous Improvement | Entrepreneurial Spirit | Customer Focus | Teamwork | Giving Back

What This Opportunity Is…

As a Warehouse Operations Manager, the primary function of this position is to ensure all warehouse processes, standard work, visual controls, and safety standards are followed and that all production goals are achieved. This position also supports and coordinates the inbound of products into the distribution center by collaborating with the Supply Chain Team, Logistics Team, and Receiving Team. This role completes daily tasks, which include auditing and recording department metrics, coaching and developing Supervisors and Team leaders. The Operations Distribution Receiving Manager is responsible for problem-solving to aid in reducing operational costs while increasing our internal and external customer satisfaction. Your contributions will ensure the success of Group 1 within the Operations department at CITY Furniture.

Position Title: Warehouse Operations Manager

Reports To: Director of Operations

Location: Distribution Center (warehouse), Tamarac

Department/Sub-Department: Operations/Group 1

Estimated pay range: 65K to 75K

 

What You’ll Do*…

As a Warehouse Operations Manager, your primary responsibilities will be:

  • Problem Solving - Owns problem-solving projects to improve operations processes, reduce damages, develop systems, improve product quality and is accountable to improve KPIs as well as deliver on project deadlines. Requires critical thinking and extensive problem solving and has discretion to make process changes with Director approval as needed to achieve targeted goals. Manages direct reports to facilitate determined countermeasures. (40%)
  • Scheduling - Ensures proper daily coverage of associates, team leaders, and supervisors for department needs. Audits and updates: “Active Staffing” reports, “Forecasting & Scheduling” reports, and “UKG” timecards. (20%)
  • Meetings - Prepares and meets with associates and team leaders to discuss any issues encountered during the shift. Prepares and meets with management from other groups within the warehouse and showroom to discuss issues, staffing, and countermeasures. Facilitates both internal and cross-functional meetings and presentations with mid-level management and subordinates. (13%)
  • Coaching – Coaches and develops direct reports. Conducts IDP (Individual Development Program) meetings with associates in a timely manner. Delegates’ responsibility for projects as assigned. (10%)
  • Auditing – Reviews processes for internal and external defects. Audits the quality of repairs in the Repair Shop. Audits Receiving processes to ensure compliance of standardized work. Audits DC Support functions and processes for safety, compliance, and sustainment. Audits the D&I point load out process and communicates any issues with Quality Assurance. (6%)
  • Development – Requires hands on subject matter expertise on product quality, processes that affect quality and voluntary & mandatory regulatory standards that pertain to furniture products in the CITY Furniture value stream. (6%)

 

Additional duties and responsibilities as an OPS Distribution Receiving Manager:

  • Miscellaneous - Involved in associate recognition. Responds to emails and requests as needed. Responsible for approving vacations and is accountable for the use of sick time in the department. (3%)
  • Travel to other Distribution Centers (warehouses) (2%)

* Additional duties may be assigned as needed, beyond those listed in the responsibilities. Changing business conditions may trigger changes to job responsibilities (i.e., COVID-19).

What We’re Looking For…

Competencies and Job-Specific Skills:

  • Communication
  • Human Relations
  • Research and Planning
  • Organization, Management and Leadership
  • Identifying problems
  • Accepting responsibilities
  • Creative problem-solving

 What’s Required…

Education & Work Experience:

  • Bachelor’s degree from an accredited institution or equivalent work experience.
  • One (1) to five (5) years of experience.

Work Environment & Schedule:

  • Monday through Saturday flexible work week
  • Work on holidays is required (4th of July, Labor Day, Memorial Day, Christmas Eve, New Year’s Eve)
  • 2% of Travel

Physical Requirements:

  • Must be able to lift 75lbs
  • Prolonged walking, standing, and sitting
  • Working in non-air conditioning warehouse

Technology Requirements:

  • Basic knowledge of Microsoft Office Programs (i.e. Excel, Word, and Outlook, etc.)
  • Google Suite (i.e. Docs, Sheets, Slides, etc.)
  • Director
  • High Jump

Certifications / Licenses

  • Valid Florida Driver's License Required

 

What Benefits You’ll Receive…

  • Competitive and Transparent Compensation
    • Visibility into all Associate-level pay ranges within your department
    • Opportunity for performance-based and profit sharing bonuses
  • Associate Well-being
    • Workforce and Demand Planning for Leveled Workload
    • Paid Vacation & Sick Time
    • Paid Parental leave
    • Opportunity for Flexible Work Environment and Schedule (varies by department and role)
    • Community involvement and volunteer opportunities
  • Health Benefits
    • On-Site Health & Wellness Clinic (Tamarac, FL)
    • Free virtual healthcare services (for Associates enrolled in our medical plans)
    • Medical options include Employer-funded HSA options
    • Vision to support your eye health and well-being
    • 100% Employer-paid Dental option available to all Associate
    • Employee Assistance Program (EAP)
    • Life & Disability Insurance 100% employer-sponsored options
    • Voluntary Insurance (Accident, Hospital, Critical Care, etc.)
  • Retirement Benefits
    • 401(k) - once enrolled, Associates are 100% vested with discretionary Company Match
    • Roth 401K Option
    • Financial Wellness webinars
  • Growth Opportunities
    • 90% Promote from Within
    • Access to various training for professional development
    • Individual Development Plan (IDP) (varies by department)
  • Associate Purchase Discount Program
  • And so much more….

 

CITY Furniture, Inc. is an Equal Opportunity Employer. We recruit, hire, train, and promote individuals in all job titles without regard to age, race, color, sex, religion, sexual orientation, gender identity, national origin, disability, genetic information, or status as a covered veteran or any other status protected by federal, state or local law. At CITY Furniture, Inc. we are committed to a fair and equitable workplace where everyone is a respected and a valued member of the team.

 

Application Instructions

Please click on the link below to apply for this position. A new window will open and direct you to apply at our corporate careers page. We look forward to hearing from you!

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