Job Description

Job Title
Remote Sales Resolution Coordinator
Job Description

We have a wonderful opportunity to join our CITY Furniture Sales Department. The Sales Resolution Coordinator will work remotely to support our Salesforce by following up with our customers, troubleshooting reasons for cancellations and backorders. In addition to resolving other customer-related concerns, creating and reviewing invoices, processing credit memos, and looking up purchasing orders. 

The Sales Resolution Coordinator will maintain and perform audits using the company database and trackers and providing reporting support.  Will assist various teams with prospecting new customers via phone, including the Sales team and Moving Services and future initiatives.

The Sales Resolution Coordinator ’s first 90 days will include a detailed new hire orientation, initial training plan, and a personalized development plan to help you reach your career goals.  The Sales Resolution Coordinator ’s is looking to build a career. With over 30 City Furniture and Ashley Home Store locations throughout Florida, City Furniture continues to be recognized as the top furniture company in South Florida and the top 30 nationwide. With planned local growth, plus growth in new markets over the next several years, the City Furniture team is excited about the future. Join our fun, family-spirited team to build a long-lasting career at a company that will continue to challenge, develop, and appreciate its Associates. 


  • Comprehensive Health Insurance Package
  • Free Onsite Health Clinic (Tamarac)
  • 401k with employer match
  • Associate Discount Program
  • Onsite Cafeteria (Tamarac)
  • Tuition Reimbursement
  • Paid Vacation starting at 6 months
  • Paid Sick Time
  • Promote-from-within culture, with a lot of opportunity to grow
  • And MANY more
Job Requirements

Qualifications Required

Education - High School Diploma required

Work Experience  - Minimum of one ( (2) two to five (5) years of experience in sales and customer service.

Computer Knowledge and Skills - Below is the list of the computer programs and software applications that are required for this position:

  • Google Suite -  Sheets, Docs, Forms, Slides
  • Microsoft Office - Outlook,
  • Trello
  • Certification or Licensure Requirements -
  • Valid Florida Driver’s License

Technical Knowledge and Skills

  • Must have appropriate levels of follow-through and have a sense of urgency
  • Self-motivated
  • Enthusiastic and positive attitude
  • Multi-task oriented
  • Detail oriented
  • Ability to work independently, as well as with a team
City Furniture - Sawgrass - Tamarac, FL 33321 US (Primary)
Shift Type

Application Instructions

Please click on the link below to apply for this position. A new window will open and direct you to apply at our corporate careers page. We look forward to hearing from you!

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