The primary purpose of the E-Commerce Coordinator will be to support the Ecommerce Team through site operations including day to day development, execution, and delivery of digital content on Cityfurniture.com which are aligned with City Furniture’s goals for the company. The E-Commerce Coordinator will support with reporting, planning, site maintenance, promotional execution, and other ad hoc support. The E-commerce Coordinator will apply data analytics to personalize and optimize on-site experiences. The position will interact with cross functional teams (i.e. Marketing, Creative, Merchandising, and Supply Chain) and assist the Ecommerce team in building new opportunities across our customer engagement touchpoints.
Execution - Assists Ecommerce Manager as they develop a content strategy based on City Furniture’s business objectives, as well as the customer’s needs to inform and educate both the current and potential customer. Maintains content for calendars and trackers: planning, scheduling and coordinating content logistics for all content initiatives, and assigned onsite projects. Understands and able to communicate on-site strategies set by Ecommerce Manager to the Design and Development teams. Develops content requests into "user stories." Manages copy requests for all on-site needs. Manages all photography requests, as set by Ecommerce Manager. Updates and manages all creative assets, banners, homepage, etc. through the Content Management System. Performs weekly site audit to ensure site is working as it should. Prepares competitive site recaps.
Collaboration - Representative in cross functional meetings between Marketing, Creative,
Merchandising, and Supply chain teams. Supports with development of content strategies that aligns with the initiatives and goals set by Merchandising, and Marketing. Manages asset production and content creative that follows brand guidelines and tone of voice set by Creative team.
Work Environment Summary
This position is required to work a flexible 40-hour work week, Monday through Friday,
currently in a 100% remote environment. Limited light lifting is required upon request.
This position reports directly to the Sr. Manager of Customer Experience and is a member of the Digital Department.
Decision Making Responsibilities
This position is responsible for seeking consultation or authorization from Sr. Manager of Customer Experience with decisions regarding onsite content and experiences.
- Comprehensive Health Insurance Package
- Free Onsite Health Clinic (Tamarac)
- 401k with employer match
- Associate Discount Program
- Onsite Cafeteria (Tamarac)
- Tuition Reimbursement
- Paid Vacation starting at 6 months
- Paid Sick Time
- Promote-from-within culture, with a lot of opportunities to grow
And MANY more