DIRECTOR OF SALES - APPLIANCES AND CONSUMER ELECTRONICS

Who We Are…

With over 50 years of experience, and several CITY Furniture and Ashley HomeStore showrooms and distribution centers throughout Florida, CITY Furniture continues to be recognized as a top furniture company in South Florida and nationwide. By joining CITY Furniture, you become part of a family-spirited organization that is focused on you! With planned local growth, plus growth in new markets over the next several years, the CITY Furniture team is excited about the future. Join our fun, family-spirited team to build a long-lasting career at a company that will continue to challenge, develop, and appreciate its Associates. Click Here to watch our Company video!  

Our Vision is to be the home store.

Our Purpose is to enrich people’s lives and make the world a better place.

Our Mission is to provide quality home furnishings, at excellent values, in an exciting and fun environment.

Our Values: Mutual Trust & Respect | Continuous Improvement | Entrepreneurial Spirit | Customer Focus | Teamwork | Giving Back

What This Opportunity Is…

As a Director of Sales - Appliances and Consumer Electronics, the primary function of this position is to serve as a key executive responsible for managing sales excellence of the appliance and electronics customer value stream from entering the store through point of sale. This role leads the strategic direction of our appliance and electronics divisions, focusing on driving sales growth and delivering outstanding customer experiences. The Director of Sales - Appliances and Consumer Electronics is also responsible for crafting and executing a robust sales strategy, building and leading a top-performing team, cultivating key vendor relationships, and maximizing revenue potential across both categories. Your contributions will ensure the success of the Sales department at CITY Furniture.

Position Title: Director of Sales - Appliances and Consumer Electronics

Reports To:     VP of Sales or Managing Director of Retail Ops

Location:         On-site, Tamarac or Plant City, Florida

Department/Sub-Department: Sales/ Retail Operations

Starting pay range: $100,000-$120,000

What You’ll Do*…

As the Director of Sales - Appliances and Consumer Electronics, your primary responsibilities will be:

• Performance management, financial planning and forecasting (35%):
  • Develop and monitor key performance indicators across the appliance value stream.
  • Manage departmental budgets and resource allocation.
  • Develop, implement, and execute strategic business plans including achievement of assigned metrics.
  • Develop and implement a plan for launching appliance and electronics sales within our existing retail infrastructure.
  • Build and maintain Associate morale and motivation, oversee performance.
• Customer experience optimization (25%):
  • Ensure seamless integration of appliances and electronics into the existing showroom and customer buying journey.
  • Collaborate with store managers and marketing to promote awareness and drive traffic.
  • Document processes and policies needed to ensure future state customer experience and expectations are met.
  • Work closely with operations, marketing, and visual merchandising to support the success of the appliance and electronic categories.
• Team development and training (25%):
  • Direct hiring, training, and development of appliance and electronics sales teams.
  • Ensure the team is appropriately staffed with required competencies.
  • Provide product knowledge training and ensure consistent, high-quality customer experiences.
• Vendor relationship management (15%):
  • Build and maintain vendor relationships

Additional duties and responsibilities as a Director of Sales - Appliances and Consumer Electronics:

• Performs other duties as required
• Adheres to all assigned Standard Work and Role Responsibilities for your role.

* Additional duties may be assigned as needed, beyond those listed in the responsibilities. Changing business conditions may trigger changes to job responsibilities (i.e., COVID-19).

What We’re Looking For…

• Competencies and Job Specific Skills
  • Strong understanding of appliance and electronics sales processes.
  • Extensive knowledge of major appliance brands, trends, and customer needs.
  • Excellence in team leadership and cross-functional collaboration.
  • Strong leadership and team management skills.
  • Analytical mindset with the ability to make data-driven decisions.
  • Strong financial and business acumen
  • Ability to identify and solve problems.
  • Excellent communication and vendor negotiation skills.
  • Excellent verbal and written communication skills
  • Ability to function well in a fast-paced and stressful environment

What’s Required…

• Education & Work Experience:
  • Bachelor's degree in Business Administration, Management, or related field required.
  • Minimum 5 years of retail management experience, with 3 years in appliance sales
  • Proven track record of launching or expanding product lines or departments, with preferred experience integrating new categories into established retail environments.
• Work Environment & Schedule:
  • Four weekdays and one weekend day
  • May be required to work nights and holidays based on business needs.
  • May be required to work in the showrooms, warehouses, on deliveries, etc. to ensure the customer experience is flawless
  • 30% of Travel to various store locations on a weekly basis
• Physical Requirements:
  • Ability to move through retail space for extended periods
  • Occasional lifting and moving of products up to 25 pounds
  • Prolonged periods of standing, walking, and computer use
• Technology Requirements:
  • Proficiency in Microsoft Office Programs (i.e. Teams, Excel, Word, and Outlook, etc.)
  • Google Suite (i.e. Docs, Sheets, Slides, etc.)
  • Experience with retail POS systems
• Certifications / Licenses
  • Valid Driver’s license

What Benefits You’ll Receive…

 Competitive and Transparent Compensation

• Visibility into all Associate-level pay ranges within your department
• Opportunity for performance-based and profit sharing bonuses
• Associate Well-being
• Workforce and Demand Planning for Leveled Workload
• Paid Vacation & Sick Time
• Paid Parental leave
• Opportunity for Flexible Work Environment and Schedule (varies by department and role)
• Community involvement and volunteer opportunities
• Health Benefits
• On-Site Health & Wellness Clinic (Tamarac, FL)
• Free virtual healthcare services (for Associates enrolled in our medical plans)
• Medical options include Employer-funded HSA options
• Vision to support your eye health and well-being
• 100% Employer-paid Dental option available to all Associate
• Employee Assistance Program (EAP)
• Life & Disability Insurance 100% employer-sponsored options
• Voluntary Insurance (Accident, Hospital, Critical Care, etc.)
• Retirement Benefits
• 401(k) - once enrolled, Associates are 100% vested with discretionary Company Match
• Roth 401K Option
• Financial Wellness webinars
• Growth Opportunities
• 90% Promote from Within
• Access to various training for professional development
• Individual Development Plan (IDP) (varies by department)
• Associate Purchase Discount Program
• And so much more….

CITY Furniture, Inc. is an Equal Opportunity Employer. We recruit, hire, train, and promote individuals in all job titles without regard to age, race, color, sex, religion, sexual orientation, gender identity, national origin, disability, genetic information, or status as a covered veteran or any other status protected by federal, state or local law. At CITY Furniture, Inc. we are committed to a fair and equitable workplace where everyone is a respected and a valued member of the team.