City Furniture, one of South Florida's top furniture retailers, is looking for a Customer Service Supervisor. This position offers tremendous growth opportunities and the ability to work in a family spirited environment. We invest heavily in our management teams’ development by offering several leadership programs.
A typical week will include the management of our incoming call queue, team performance, and adherence to standardized work. The Customer Service Supervisor will also provide one-on-one coaching, training, conduct performance reviews and manage a team of 70 agents on a daily basis. They will lead effective meetings, analyze all opportunities and recommend ways to improve efficiency and reduce costs.
As part of the City Furniture family our Customer Service Supervisor will enjoy a competitive compensation package with a starting salary of $55k, a 10% performance based bonus, a comprehensive health insurance package, 401k, paid vacation, onsite clinic, associate purchase discount program, tuition reimbursement, and much more!