Customer Service Jobs

Going Above & Beyond Every Day

Our customers love CITY Furniture for its beautiful home furnishings, but what sets us apart is our industry-leading approach to customer service. The entire CITY Furniture organization was built to serve people —in our stores, in our community, and in the workplace.

Tech-Savvy Service

As a Customer Service Representative of CITY Furniture, you’ll use the latest technology every day—we offer live chat, phone, and email support to keep up with the evolving needs of our customers. The retail industry is changing, and it is more important than ever to deliver the same personalized, attentive service our customers expect through traditional and digital channels.


We are proud to call southern Florida our home, where we take inspiration from the diverse, vibrant community around us. Our customers come from many backgrounds, so we strive to provide the service they need in the language they prefer to use. If you fluently speak Spanish or other languages, you’ll find a home for your talents with our Customer Service teams. Apply today and learn how bilingual associates benefit from working for CITY Furniture!

Promote From Within

Our Customer Service department promotes from within based on performance, never tenure. Regardless of how long you’ve worked for us, if you are the best candidate for the role you’ll be selected to move up. Whether you have a background in customer service, or you’re new to the industry, our training and development team will help you reach your career goals.