Job Description

Job Title
Sleep Specialist
Job Description

City Furniture is growing and modernizing the Home Furnishings Industry along the way. From the recent addition of iPads and wine bars, City Furniture is always on the cutting edge. Our newly remodeled showrooms have beautiful Rest & Renew Mattress Galleries and a variety of mattress options for Guests to choose from.  Our Certified Sleep Specialists will assist Guests with finding a mattress that helps resolve sleep issues and improve lifestyles. 

We're looking for an individual with attention to detail and excellent customer service skills to join our team as our very first Certified Sleep Specialist. The primary function of the Sleep Specialist position is to assist both City Furniture Guests and Associates from the Sales Team with mattress category sales. This position is also responsible to train Sales Associates on mattress products.

 

Key Responsibilities

Guest Service / Category Sales- Assists Guests, as well as other Sales Associates with their Guests, in the Mattress Gallery.  Discusses features and benefits of products and offers all available services, closes the sale and processes orders (creates invoices, schedules deliveries, provides finance options, etc.).

Training - Trains all Sales Associates on mattress categories.  Conducts Product Training/Process Training and Observations.  Certifies all new Sales Associates.

Professional Development - Obtains certifications and completes training related to job performance and product knowledge within specified period of time. 

Merchandising/Pricing - Maintains Mattress Gallery products on a regular basis and organizes products by collection. Requests and replaces missing price tags. Assists in minor repairs to products and helps keep all products clean.

Vendor/Buyer Support - Assists Mattress Vendors and Mattress Buyers as needed.

 

The Sleep Specialist will report directly to the General Manager and enjoy all of City Furniture's benefits: health insurance package, 401(k), paid vacation/sick, associate purchase discount program, tuition reimbursement, and much more. This position offers competitive pay with a base salary ($400 per week), plus commission and bonuses for performance.

Job Requirements

Education - high school diploma to Bachelor’s Degree recommended

Work Experience - zero to five years of experience within this type of environment recommended

Computer Knowledge and Skills - general PC and Microsoft Office (Outlook, Word, Excel, PowerPoint, and Publisher)

Other -

  • Ability to handle cash, checks, credit cards, etc. as needed to process invoices
  • Flexible to work a 5 day/40 hour work week, including evenings, weekends, and holidays
  • Ability to work on the showroom floor for extended periods of time, as well as, meet the light physical demands associated with presenting products to Customers and merchandising the showroom
  • Excellent Customer Service skills
  • Ability to build rapport and assist Guests in a professional manner
  • Great interpersonal communication skills

 

Location
pembroke pines, FL 33026 US (Primary)
Shift Type
Rotating - see below

Application Instructions

Please click on the link below to apply for this position. A new window will open and direct you to apply at our corporate careers page. We look forward to hearing from you!

Apply Online