Job Description

Job Title
Customer Service Representative
Job Description

Design your FutureBuild your Career!

 

We are currently seeking Customer Service Representatives with excellent problem solving skills to join our Call Center. This is an amazing career opportunity with potential for advancement as we continue to grow. You will be empowered to assist customers with product questions, rescheduling deliveries, and resolving warranty issues; as well as providing support to our delivery drivers and sales associates.  

 

We offer the ability to work a flexible schedule including evenings, weekends, and some holidays. Our call center is open from 7am to 11:45pm, 7 days a week. Customer Service Representatives will be scheduled 40 hours/week, with overtime available based on business needs. Bilingual (English/Spanish/Creole) speaking abilities are definitely a plus.

 

Are you?

  •  A friendly person?

  •  Do you like to resolve issues?

  •  Do you enjoy helping others?

  •  Do you embrace change?

  •  Are you a creative thinker?

  • Do you have a commitment to customers?

    If so, apply today!

     

Benefits:    

  • Fun and exciting environment with the ability to learn and grow

  • Promote-from-within culture with A LOT of opportunities to advance your career into positions earning up to $19 per hour, plus bonuses

  • Competitive compensation plan with a starting rate of $12.50-$16.00 per hour, plus bonuses. Overtime available.

  • Paid training for 3-4 weeks which consists of computer based and on-the-job training of products, systems, policies and procedures

  • Tuition reimbursement

  • Comprehensive health insurance plan, including medical, dental, life insurance, disability, vision, and more

  • Paid vacation, holidays, and sick days

  • Free onsite health and wellness clinic

  • Onsite cafeteria

  • Associate Discount Program

  • Recognition and reward programs

  • And MUCH more...

 

The ideal candidate is looking for a company to build a career. With 28 City Furniture and Ashley Home Store locations throughout Florida, City Furniture continues to be recognized as one of the top furniture companies in South Florida and in the top 30 nationwide. With planned local growth, plus growth into central Florida in 2018, 2019, and beyond, the City Furniture team is excited about the future. Join our fun, family-spirited team to build a long-lasting career at a company that will continue to challenge, develop, and appreciate its Associates.

 

To apply please email crystalm@cityfurniture.com

 

Job Requirements

·         Strong written and verbal communication skills

·         Computer Skills

·         Negotiation Skills

·         Time Management Skills

·         Multi-Tasking

·         Team Player

·         High School Diploma or equivalent

 

Location
City Furniture - Call Center - Tamarac, FL 33321 US (Primary)
Shift Type
Rotating

Application Instructions

Please click on the link below to apply for this position. A new window will open and direct you to apply at our corporate careers page. We look forward to hearing from you!

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