The primary function of this position is to assist the commercial sales team in maintaining and growing current accounts and customer base. This position is responsible for assisting with the sales aspects of current accounts as well as assisting with the sales portion of the design projects. This position also supports the department in driving new business and revenue streams.
Design Project Assistance - Assists commercial sales designers on tasks including but not limited to: attending weekly department meetings, attending design presentations, discussing projects with customers on designer’s behalf and obtaining project information. Walks finalized models with client and designers. Sets up new projects on excel sheets. Enters demographic & budgetary information into designer excel sheets, and closes out budgets after designers finish projects for Commercial Sales manager approval. Works to get bookkeeper information they need to bill and collect payments from accounts. Assists Commercial Sales manager with all tasks needed to finalize projects to customer’s satisfaction.
Customer Relationship Development - Communicates daily with clients, cultivates productive relationships with key accounts and maintains correspondence between client and Commercial Sales management team. Expected to respond to clients within 30 minutes of their initial contact. Available to meet with clients in selected showrooms on days, nights and on weekends per clients’ needs.
Sales Administration - Responsible for all aspects of sales administration including, but not limited to invoicing, scheduling deliveries and additional resources required. Coordinates activities for the day of delivery, audits delivery & staging and follows up with customer. Coordinates and works cross departmentally to achieve customer satisfaction.
New Business Development - Cold calls & markets our services as directed by Commercial Sales Manager to earn new accounts. Works on certificate referral business in showrooms as needed. Regularly meets and works with Commercial Sales Manager in developing new revenue streams for company.