Job Description

Job Title
Claims Adjuster
Job Description


Occupational Summary

City Furniture has a wonderful opportunity to join the Risk Management team as a CLAIMS ADJUSTER.  The primary function of the CLAIMS ADJUSTER is to serve as the first point of contact for all Associates and Managers in the day to day administration, communication, and implementation of risk management claims. The CLAIMS ADJUSTER is also responsible for minimizing City Furniture’s risk and legal exposure, and promoting a safe workplace  

Work Environment Summary

This position is required to work a flexible 40 hour work week Monday through Friday with limited weekend and early morning hours in a corporate office and remote environment.  The position requires limited light lifting. Travel is minimal and contained within South and Central Florida. This position can sit in South FLA or Central FL (greater Tampa area) 

Key Responsibilities

Workers’ Compensation Case Management - Reports claims to insurance carrier.  Maintains open communication with injured Associates, Managers, providers, physicians, attorneys, and insurance carriers while managing all claims.  Conducts investigations and make safety recommendations of all workplace incidents.  Works with Associates, physicians, and medical facilities to schedule necessary appointments and coordinate medical follow-ups.  Prepares correspondence on all claims. Works closely with Legal Department to coordinate appropriate responses and manage all aspects of litigated claims.  Utilizes claims management software.  

General Liability and/or Auto Liability Case Management - Reports all claims to insurance carrier and coordinates the gathering of related information.  Maintains open communication with all related parties.  Conducts investigations and make safety recommendations.  Researches, gathers, and produces information for legal interrogatories.  Manages and resolves minor property damage claims in-house. Utilizes claims management software. 

Miscellaneous Responsibilities as assigned - Other miscellaneous duties as assigned which may include processing invoices, assisting with the weekly wage loss report, and coordination of the restricted duty spreadsheet.

Reporting Structure

This position reports directly to the Risk Management Team Lead, and is a member of the Human Resource & Development Department. 

Financial Transaction Responsibilities

This position is responsible for preparing financial transactions for approval by others, and reconciling financial transactions (i.e. preparing invoices for Accounts Payable). In addition, this position is responsible for managing expenses to established department budgets. Ability to handle cash, checks, and credit cards as needed to make purchases and process invoices.

Decision Making Responsibilities

This position is responsible for making decisions related to Risk Management activities, including but not limited to claims handling.  This position consults with others on legal claims.     


  • Comprehensive Health Insurance Package
  • Free Onsite Health Clinic (Tamarac)
  • 401k with employer match
  • Associate Discount Program
  • Onsite Cafeteria (Tamarac)
  • Tuition Reimbursement
  • Paid Vacation starting at 6 months
  • Paid Sick Time
  • Promote-from-within culture, with a lot of opportunities to grow
  • And MANY more
Job Requirements

Qualifications Required

Education -

Bachelors Degree (preferred)

Work Experience -

  • 3 years related claims or administrative experience preferred

Computer Knowledge and Skills - Below is the list of the computer programs and software applications that are required for this position:

  • Microsoft Office (Outlook, Word, Excel, and Power Point)
  • Google Docs
  • Certification or Licensure Requirements -
  • All Lines Adjuster’s License

Bilingual -

  • English / Spanish (preferred)

Other Requirements -

Reliable transportation with valid Florida Driver’s license




Tamarac Corporate Office - Tamarac, FL 33321 US (Primary)
Shift Type
Regular Business Hours

Application Instructions

Please click on the link below to apply for this position. A new window will open and direct you to apply at our corporate careers page. We look forward to hearing from you!

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