Job Description

Job Title
Café Team Lead
Job Description

Join the #1 furniture company in South Florida, CITY Furniture where you will find a family-spirited work environment that is both stable and rapidly growing. If you bring the right attitude and drive, we’ll train you with our best-in-class training program to allow you to build a long-lasting career. Join our CITY family and work for a company focused on caring for its Associates and customers, and who is consistently rated over a 4.0 on Glassdoor.

Growth: We are growing! We’re opening 3 new showrooms and a distribution center this year. Over the next couple of years, we’re in expanding into new markets, including crossing the state border with showrooms and a distribution center in Atlanta, GA. There couldn’t be a better time to join our growing team.


  • The KC Café Team Lead will drive customer experience and promote the success of the KC Café and Wine Bar throughout the organization
  • Effectively manage and problem solve while finding creative ways to exceed the monthly goal, as well as increase sales in the KC Café
  • Manage inventory for multiple locations, as well as provide coaching/development to the team
  • Assign monthly duties and monitor the cafés’ overall appearance by visiting the various cafés and completing audit checklists
  • The Team Lead will also submit orders and maintain proper inventory using "first in, first out" process
  • Prepare and serve café menu items
  • Monitor café equipment and schedule repairs as needed

Safety: We have a dedicated safety team whose entire job is focused on keeping you safe. From preventing workplace injuries to managing a global pandemic, our standard has always been to go above and beyond to keep our Associates and customers happy and healthy. With regularly scheduled hospital-grade electrostatic cleaning, temperature checks, personal protective equipment (PPEs), safety audits, and education, safety is always #1 at CITY. 

Enjoy the Benefits

  • Promote-from-within culture, with a lot of opportunity to grow
  • Family-Spirited Environment
  • Healthcare Package that includes Medical, Dental, Vision, Life Insurance, Disability Benefits, including Dependent Coverage, etc.
  • Free Onsite (Tamarac) Holy Cross Health and Wellness Center
  • Telehealth Services
  • 401(k) Retirement Savings Plan with Company Matching
  • Annual Profit-Sharing Bonus
  • Paid Vacation
  • Paid Sick Time
  • Focus on Diversity, Equity, and Inclusion
  • Tuition Reimbursement Program
  • Internal Mobility
  • Associate Purchase Reimbursement Program - up to 30% off your Furniture Purchases 
  • Associate Referral Program- $500 Referral Bonus for Each Qualified Referral
  • And MANY more
Job Requirements


  • Ability to work evenings and weekends as part of a flexible and accommodating full-time, 40-hour-per-week schedule
  • One to five years of experience within hospitality, café, or restaurant environment
  • Time Management
  • Ability to identify and solve problems
  • Coaching skills
  • Communication skills, both verbal and written
  • Customer Service Focus
  • Attention to Detail
  • Must have reliable transportation
  • Ability to travel to various locations (50% travel)
  • Valid Florida Driver’s License
  • ServSafe Certification preferred
  • High school diploma or equivalent
  • Bilingual English/Spanish is preferred, but not required; additional languages such as Creole, Portuguese, etc. are a plus

Computer Knowledge - Below is the list of computer programs and software applications that are required for this position:

  • General PC
  • Microsoft Office (Outlook, Word, Excel)
  • Square experience preferred, not required


As the KC Café Team, your first 90 days will include a detailed new hire orientation and initial training plan consisting of classroom training, on-the-job training, and digital training modules. We will build your personalized development plan to help you reach your career goals. If you’re looking to build a career, you couldn’t pick a better place than right here. With over 30 CITY Furniture and Ashley Home Store locations throughout Florida, planned local growth, plus planned growth in new markets over the next several years, the CITY Furniture team is excited about the future. Apply now to join our amazing CITY family.




City Furniture - Naples - Naples, FL 34110 US (Primary)
Shift Type

Application Instructions

Please click on the link below to apply for this position. A new window will open and direct you to apply at our corporate careers page. We look forward to hearing from you!

Apply Online